LN
Lungile N

1 reviews | Active since Jan 2022

21 Jan 2022, 14:38

CAPITEC WORST BANK EVER!!!!

Capitec is the worst bank ever!!!!!! I actually went to Capitec for duplicate deduction on my account and the consultant there said she could not help because she is not trained on the Capitec system, that was December 2021 it has been over a month of endless calls and emails and still i have not been helped!!! I HAVE NEVER IN MY LIFE RECEIVED SUCH HORRIBLE SERVICE. YOU ARE BETTER OFF KEEPING YOUR MONEY UNDER YOUR MATTRESS.

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Replies (2)
Capitec Bank
Capitec Bank's reply21 Jan 2022, 14:48
Official
Good day Lungile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
Capitec Bank
Capitec Bank's reply01 Mar 2022, 10:34
Official
Hi Lungile 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank