ML
Monique L
1 reviews | Active since Aug 2022
05 Aug 2022, 12:49
Capitec Worst Bank Ever
You guys are the worst bank ever, with the app not working for 2 days its been affecting my business I cant do EFT payments I cant buy airtime nor electricity and for me to go withdraw cash from the ATM (I don`t want to pay withdrawal charges - Yes I know its not much) but for me as a female to walk around with so much cash is dangerous. This is so annoying. Please get your S@#T in order and fix this issue because it`s affecting alot of people. We pay our bank chargers and our admin fee and for this problem to occur for more then 2 days its ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
05 Aug 2022, 13:48Good day Monique
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologize for the inconvenience.
Capitec Bank's reply05 Aug 2022, 13:48
Official
Good day Monique
We are aware of the current system issues impacting your banking experience.
Our App is currently unavailable and our IT team is working on fixing the issue.
Please continue to use your card to pay or withdraw cash.
We apologize for the inconvenience.
ML
Monique L's updateReviewer Update
05 Aug 2022, 13:59How long is this going to take? Because it`s two days now. What is the actually problem with the app.
ML
Monique L's update05 Aug 2022, 13:59
Reviewer Update
How long is this going to take? Because it`s two days now. What is the actually problem with the app.
Capitec Bank's replyOfficial
06 Aug 2022, 10:33Good day Monique
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
Capitec Bank's reply06 Aug 2022, 10:33
Official
Good day Monique
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards
We are sorry for the inconvenienced caused due to the system issues we've encountered this week.
We are happy to confirm all banking channels are accessible and the team is working hard to keep it that way.
Once again, we are sincerely sorry for the experience.
Kind regards