Capitec worst bank

On more than one occasion I I have made ATM withdrawals only to find the money not being disposed by the ATM machine upon contacting capitec bank and reporting the situation I have not even received a reference number phone call after phone call they just don't get back to you as a client after eventually getting hold of somebody there you have to wait seven working days to get your own money back even when clients such as myself reporting faulty ATMs nothing gets done to it I don't feel that capitec cares about its clients is there snow feedback as a business account holder buy them I would definitely not recommend this product as the advertised different products and when one applies to make use of the products you are being promised to receive emails and phone calls from personal business bankers only to realise afterwards that you were just a phone call and a number and then they forget about you this is a terrible bank and I'm speaking from experience after being with them for many many years I have decided to go to a bank maybe such as FNB or standard bank where the service can speak for itself