Capitec Woodlands

I am extremely disappointed in the service from Capitec Bank in Woodlands.

I have been waiting for more than a week for feedback on a loan application after applying at tye branch and they required another document so was told to email it. They are just ignoring my emails. Very bad customer service I actually considered it to move my bank account to Capitec, but with service like this I will rather not because receiving this kind of service and not yet a client I dont want to experience the service when you are actually a client.