KM
Kgomotso M
1 reviews | Active since Oct 2019
17 Oct 2019, 13:55
Capitec Wonderpark Mall
I had to wait about 15 minutes before I was assisted, although I was the only customer seated In line. The tellers were at the back having a conversation. I am not happy with the service.
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Capitec Bank's replyOfficial
17 Oct 2019, 16:20Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply17 Oct 2019, 16:20
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank