1 reviews | Active since Nov 2016

25 Oct 2022, 09:07

Capitec withholding salaries!!!!!??????

Second month in a row that our offices don't get their salaries released in time. It gets paid same as every other year but last two months we have to wait a day to 3 longer. This is ridiculous. (All other bankers/banks receive their salaries on time) This is specifically an error from Capitec's side and it's UNACCEPTABLE. And the penalty fees for failed transactions are on us :( When we call you you deny responsibility.

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Replies (1)
Capitec Bank
Capitec Bank's reply25 Oct 2022, 09:22
Official
Good day Melinda 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank