CAPITEC - WITHDRAWAL

Good day I would like to express my disappointment with capitec bank, i went to withdraw money and the centre i went to that i live closer to did not have a capitec ATM, ended up using an ABSA ATM and there was a problem with my withdrawal, i lost R2500 AND WAS TOLD THAT MY MONEY WILL GO BACK TO MY ACCOUNT IN THE NEXT 24HOURS, STILL TODAY MY MONEY HAS NOT REFLECTED, WENT TO THE CAPITEC BRANCH AND I WAS TOLD THAT I SHOULD HAVE USED A CAPITEC BANK, NOW THEY TOLD ME THAT MY MONEY WILL BE IN MY ACCOUNT IN 30 DAYS... THIS IS SUCH AN INCONVIENCE CONSIDERING THAT IT IS NOT MY FAULT THAT CAPITEC HAS LIMITED ATM ACROSS THE COUNTRY... THAT I NEED AND 30 DAYS IS WAY TOO LONG... I HAVE BEEN WITH THIS BANK FOR SO LONG AND HONESTLY CONSIDERING TAKING MY BUSINESS ELSE WHERE.