1 reviews | Active since Sept 2016

31 Oct 2016, 17:22

capitec will humble u with their poor bad service

<p>Hellopeter</p> <p>I hve fixed account with capitec its suppose to mature in december.i hve emergency nd i need to access atleast few hundreds from the accoun***** only now they are telling me that they need to unlock the account and i must pay 200 fo me to access my money.i told the consultant to them close of all my account and release all my money i will go and invest with another bank.i asked to speak to a manager she just sending communicatipn from the back she dont want to attend my problem.im sick and tired with capitec service and every time whn i want to close my accounts they will calling and promising a better service but dololo..i just want my money now,who ever failed to tell me about this the day i opened the account will pay that 200.</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply01 Nov 2016, 08:32
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply01 Nov 2016, 08:33
Official

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank