Capitec will close your Doors.....

My Wife just started a small Business- opend a Capitec Business Acc - as we would await our Business Bank Card she couldn't acces even a Virtual Card ......after a few customer Payments my wife decided to transfer money out of the Acc. Int saving Acc ( requests denied) so Basically they TAKE your Cash but You cant......We are trying to close the Account ? Being transferred from one Agent to Another with NO positive outcome - RUN if you have to , But dont open any Account at Capitec.........