1 reviews | Active since Jul 2011
CAPITEC WHOLE BANK OFFLINE
<p>This must be the worst bank i ever banked with today the whole bank is offline i can't withdraw my money inside the branch no card purchases no Atm withdrawals im closing my account</p>
I wanted to buy lunch but with the bank offline i had to go without food thank you Capitec for making me regret i opened an account
I wanted to buy lunch but with the bank offline i had to go without food thank you Capitec for making me regret i opened an account
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Hi Frans
I refer to your HelloPeter Post.
Please accept my sincere apology for the delay in providing you with feedback after receipt of your complaint. I was unable to reach you over the telephone and opted to send you a sms and respond to your post. May you please consider regrettably we do not have control when an error occurs due to a system failure, I can assure you that the matter has since been corrected and our IT team is committed to working extremely hard in keeping these system issues to a minimum so that they do not impact our client service experiences.
I want to thank you for your continued patience in this regard, it truly means a lot to us that you have chosen Capitec Bank as your preferred credit provider.
Adwena Williams
Complaint Officer
Capitec Bank
Hi Frans
I refer to your HelloPeter Post.
Please accept my sincere apology for the delay in providing you with feedback after receipt of your complaint. I was unable to reach you over the telephone and opted to send you a sms and respond to your post. May you please consider regrettably we do not have control when an error occurs due to a system failure, I can assure you that the matter has since been corrected and our IT team is committed to working extremely hard in keeping these system issues to a minimum so that they do not impact our client service experiences.
I want to thank you for your continued patience in this regard, it truly means a lot to us that you have chosen Capitec Bank as your preferred credit provider.
Adwena Williams
Complaint Officer
Capitec Bank