YM
Yanela M
1 reviews | Active since Aug 2022
31 Aug 2022, 06:51
Capitec wheres my money
Still waiting for Capitec to give me my money after they had system failures for 5 days early August. Sent them emails with proof and still no feedback, they just keep silent
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Replies (2)
Capitec Bank's replyOfficial
31 Aug 2022, 09:32Good day Yanela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply31 Aug 2022, 09:32
Official
Good day Yanela
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
YM
Yanela M's updateReviewer Update
31 Aug 2022, 13:11At 09.44 i received a text message from Capitec dismissing me and saying funds were reverted back to the sender, whereas on the 06.08.2022 Capitec had said funds have been sent to my Caoitec account.
I have thus contacted the sender and they have forwarded me their bank statement and no funds have been sent back by capitec.
The same statement i sent to capitec and yet theres still no response
I have thus contacted the sender and they have forwarded me their bank statement and no funds have been sent back by capitec.
The same statement i sent to capitec and yet theres still no response
YM
Yanela M's update31 Aug 2022, 13:11
Reviewer Update
At 09.44 i received a text message from Capitec dismissing me and saying funds were reverted back to the sender, whereas on the 06.08.2022 Capitec had said funds have been sent to my Caoitec account.
I have thus contacted the sender and they have forwarded me their bank statement and no funds have been sent back by capitec.
The same statement i sent to capitec and yet theres still no response
I have thus contacted the sender and they have forwarded me their bank statement and no funds have been sent back by capitec.
The same statement i sent to capitec and yet theres still no response