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tebogo W
1 reviews | Active since Nov 2012
15 Jul 2024, 12:21
Capitec what are you doing?
I have been a happy Capitec customer for years but today am starting to consider other banks, how is forcing us to take a selfie every time we make a transaction a good idea? Why!!!! I was in bed this morning and needed to do a quick transaction but NoOOooooo, the stupid app had me fighting with the camera and bad lighting just to click send.
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Replies (2)
Capitec Bank's replyOfficial
15 Jul 2024, 14:10Good day Tebogo,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply15 Jul 2024, 14:10
Official
Good day Tebogo,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
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tebogo W's updateReviewer Update
19 Jul 2024, 16:19😅 I was sooo wrong, turns out the selfie thing happens once, they do so when you are first sending to a newly added account number.
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tebogo W's update19 Jul 2024, 16:19
Reviewer Update
😅 I was sooo wrong, turns out the selfie thing happens once, they do so when you are first sending to a newly added account number.