BN
Bill N

1 reviews | Active since May 2018

02 Feb 2019, 09:13

Capitec, what a a great bank

Capitec Bank is efficient with the lowest banking charges, I closed my current bank account and moved to Capitec, which I regret not doing it years ago, 5 reasons why:

1. They have the lowest banking charges; I pay an average of R15 a month with unlimited swipes, compared with my previous bank which charges me over R115, that’s over R1200 a year. 2. Their staff is efficient and courteous and they know their product well compared to my previous bank, they have too many account types and their staff is always lost or confused on the products they sell. I think there is only one product at Capitec and all their clients are treated equally. 3. Capitec Banks online services is easy and fast, my other bank is slow with too much stuff running in the background which is always slow and sometimes hang. 4. The best part is the interest; you get 5% interest, that’s an average of R150 a month for me, with my other bank account I lost money, not with Capitec, that’s over R1500 a year for free, wow. 5. At the branch the average wait time is 10 to 15 minutes; my other bank was 45 minutes to an hour.

I highly recommend Capitec and I hope Capitec continues with their excellent services and not become a money hungry machine whose only reason for existence is to ***** their clients and make money for their investors.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Feb 2019, 13:44
Official
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience. 

We trust that your future association with Capitec Bank will continue to live up to your expectations.  

Complaint Management 
Capitec Bank