1 reviews | Active since Jan 2017
Capitec went from best to worst … wonder why ?
Being trying to apply for a credit card on the Capitec App for two days. Done the assessment filled in all required info got a preliminary quote accepted the quote got a message a consultant will contact me. I done this process thrice yesterday same outcome consultant phones then puts down the phone after I answer and sends an sms saying : “ Capitec: Sorry we missed you. Reply "1" if we can contact you now. FSP46669/NCRCP13” So I reply with 1 and nobody calls. Today I repeated the same process to four times consultant calls puts down the phone after I answer sends sms “ Capitec: Sorry we missed you. Reply "1" if we can contact you now. FSP46669/NCRCP13” I reply with 1 no call no response. No wonder Capitec went from the best to the worst Bank.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank