Capitec WELKOM - STILL NO RESPONSE for pensioners

Hi<br> <br> I lodged the first complaint Wednesday 6 Jan'16. Capitec responded Thursday (Jennine Seholoba) 7 Jan'16 that Zonke Sobekwa was going to give it her IMMEDIATE ATTENTION.<br> <br> Today is 15 Jan'16 and I can confirm that my parents have not heard ONE WORD from Capitec. How disgusting!<br> <br> I have no choice but to go to the Ombudsman regards my parents querie as Capitec is ignoring us.