EA
Eugene A

1 reviews | Active since Dec 2020

05 Feb 2025, 18:45

Capitec way too eager

I'm Capitec client for over 10 years now. I have a loan that is debited weekly, every week they will phone on the debit date regarding outstanding payment which is humiliating, further more I received other income for a specific purpose, they took note of it, smsed me that they Will debit me early and took my money a day before the authorized date

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Replies (1)
Capitec Bank
Capitec Bank's reply05 Feb 2025, 20:43
Official
Good day Eugene, Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.