JH
Johan H

1 reviews | Active since Dec 2012

17 Sept 2022, 11:17

Capitec - WAKE UP!!!

Capitec need to UP their security. Constant online debits off of my account. Went in, they cant help me due to the fact they do not know who it is from. Today alone 20 x R16.99 deductions from some Google londen thing. I do nut subscribe to anything - EVER. Over the last year or so lost R1000's due to different transactions, always between R100 and R200/transaction. So much so as soon as money gets into my account, I tranfer it, or - use my FNB. When you call the customer care - useless. Post on their Facebook page - they delete it

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Replies (2)
Capitec Bank
Capitec Bank's reply17 Sept 2022, 11:20
Official
Good day Johan 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

JH
Johan H's update21 Sept 2022, 05:38
Reviewer Update
Now it is the 3rd business day Capitec, I am STILL waiting, and guess what, my money is STILL being taken on a daily basis