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arno G
1 reviews | Active since Jul 2012
08 Feb 2023, 12:55
CAPITEC - WAKE UP
I contacted Capitec 3 days ago , ALL I WANT IS, TO CHANGE THE MOBILE NR WHERE I CAN RECEIVE AN OTP . Surely this is an basic request . I did receive an email stating they can't accept an INTERNATIONAL NR , I did not tell them the new nr , not sure where they get this info from . I am travelling at the moment , only contactable on Email ,
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Replies (2)
Capitec Bank's replyOfficial
08 Feb 2023, 14:39Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply08 Feb 2023, 14:39
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
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arno G's updateReviewer Update
09 Feb 2023, 13:31So I received this message today , bear in mind , all I want to do is change a mobile nr so I can receive an OTP ....................Stupidity or Hilarious , will get feedback by the 15th ...........HA HA ***KEN HA
My name is Emmanuel, I will be investigating your Mobile Banking service request and aim to resolve this for you by 15/02/2023.
I will be in touch to give you any feedback.
You can track my progress on WhatsApp
My name is Emmanuel, I will be investigating your Mobile Banking service request and aim to resolve this for you by 15/02/2023.
I will be in touch to give you any feedback.
You can track my progress on WhatsApp
aG
arno G's update09 Feb 2023, 13:31
Reviewer Update
So I received this message today , bear in mind , all I want to do is change a mobile nr so I can receive an OTP ....................Stupidity or Hilarious , will get feedback by the 15th ...........HA HA ***KEN HA
My name is Emmanuel, I will be investigating your Mobile Banking service request and aim to resolve this for you by 15/02/2023.
I will be in touch to give you any feedback.
You can track my progress on WhatsApp
My name is Emmanuel, I will be investigating your Mobile Banking service request and aim to resolve this for you by 15/02/2023.
I will be in touch to give you any feedback.
You can track my progress on WhatsApp