CM
Cecil M

1 reviews | Active since Jul 2009

05 Apr 2022, 09:33

CAPITEC VEHICLE FINANCE IS A NO GO (Unless you like pulling out your hair)

I decided to try Capitec Vehicle finance, getting approved was simple as it was done online, I was then sent to a dealer to test drive a vehicle, from there is went downhill, despite numerous calls an emails no-one from Capitec gets back to me to give me feedback , it feels like I'm begging for simple customer etiquette and service.

If you desire a vehicle finance company then Capitec is a no go, the service is atrocious, you will lose a deal on your preferred vehicle very quickly...

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Apr 2022, 10:58
Official
Good day Cecil

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank