AJ
Albert J
1 reviews | Active since Oct 2025
13 Nov 2025, 13:45
Capitec Useless Service
The most uterly useless banking service ever.
On thursday the 6th of Nov. I did an eft transfer to my wife account.
On monday 10 Nov I logged a query about the funds still not reflecting.
The gentleman who heloed said i will recieve feedback within 48 hours.
Now its been 72 hours later and still no uodate.
Today i phoned again, and again they tell me this is now going to take 7 business day to sort out.
This is the reason why Capitec is losing clients.
Everyday you hear how people are talking about eft transferrs going lost with capitec.
You are a bunch of ******* man
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Replies (1)Capitec Bank's replyOfficial
13 Nov 2025, 14:38Good day Albert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
Capitec Bank's reply13 Nov 2025, 14:38
Official
Good day Albert
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards,
Capitec Bank
