AJ
Albert J

1 reviews | Active since Oct 2025

13 Nov 2025, 13:45

Capitec Useless Service

The most uterly useless banking service ever.

On thursday the 6th of Nov. I did an eft transfer to my wife account.

On monday 10 Nov I logged a query about the funds still not reflecting.

The gentleman who heloed said i will recieve feedback within 48 hours.

Now its been 72 hours later and still no uodate.

Today i phoned again, and again they tell me this is now going to take 7 business day to sort out.

This is the reason why Capitec is losing clients.

Everyday you hear how people are talking about eft transferrs going lost with capitec.

You are a bunch of ******* man

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Nov 2025, 14:38
Official
Good day Albert Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank