Capitec useless

Without any notification or email your bank account is frozen. When teying ro get assistance from help line or branch you are advised that they are not at liberty to give that information and you will need to go to court to get your account unfrozen. Now 4 weeks I only want my salary there after they can freeze account and do what ever they like. No assistance and no answers just you need to get a court order to unfeoze your account. Please do not use Capitec bank they are unfriendly, useless and will take your money