nV
nico V
1 reviews | Active since Jun 2015
18 Dec 2021, 10:38
Capitec Useless
This is complaint No 2. Capitec is useless with forex transfers. This month I am also waiting for my transfer. I can ensure you this will be the last month as I will move all my bussiness with Capitec Bank. It take 10 days for Capitec forex to respond via e mail. Will never recomend Capitec to any one. Low fees secure bad service Please diable your automated response to the claim as it is laughing matter.
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Replies (2)
Capitec Bank's replyOfficial
18 Dec 2021, 10:49Good day Nico
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Dec 2021, 10:49
Official
Good day Nico
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
21 Feb 2022, 12:18Hi Nico
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply21 Feb 2022, 12:18
Official
Hi Nico
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank