JB
Jan B

1 reviews | Active since Oct 2022

13 Jul 2023, 18:41

Capitec unsafe to bank with

Capitec is now the in safest bank to go business with my son wants to deposit 3000 cash in to my bank account he is not a Capitec client but he couldn't do it inside the bank anymore as Capitec basically degrade their service by removing the tellers inside the bank the people in as inside the bank tell him to do the deposit at the ATM he tells them that he is not a Capitec client how must he deposit the money at the ATM without a bank card The people inside the bank just pull up their shoulders THIS IS REALLY POOR SERVICE FROM CAPITEC BRANCHES IN KURUMAN AND CAPITEC IN WHOLE I THINK CAPITEC HAS LOST ME AS a client how can you deposit large amounts of cash safely at a ATM where people is ****** daily in south Africa and even ******ed at ATM's shame on CAPITEC

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Jul 2023, 07:38
Official
Good day Jan

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank