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Bulelwa B
1 reviews | Active since Apr 2026
07 Apr 2026, 13:19
Capitec unhappy customer
R883.55 was dedected from my Account,went to the branch this morning and was told it can't be reversed or future Debit orders from the same company can't be stopped although it's an unauthorized Debit orders.I mean how can so much money be Deducted from my Account and the bank cant do a thing about it.
Helpful (0)
Replies (8)0
Replies (8)
Capitec Bank's replyOfficial
07 Apr 2026, 14:37Hello, I noticed you mentioned an enquiry about debit order.
Capitec Bank's reply07 Apr 2026, 14:37
Official
Hello, I noticed you mentioned an enquiry about debit order.
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Bulelwa B's updateReviewer Update
07 Apr 2026, 15:00Yes money was debited from my Account by an unknown company and Capitec consultants said they can't reverse the money or block futher Debits from my Account.if the bank can't reverse unauthorized Debit orders or block futher deductions does that mean every month I will be losing close to R900 from a social Grant of R2200?
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Bulelwa B's update07 Apr 2026, 15:00
Reviewer Update
Yes money was debited from my Account by an unknown company and Capitec consultants said they can't reverse the money or block futher Debits from my Account.if the bank can't reverse unauthorized Debit orders or block futher deductions does that mean every month I will be losing close to R900 from a social Grant of R2200?
Capitec Bank's replyOfficial
07 Apr 2026, 15:54Hello , you are through to Yolanda
Capitec Bank's reply07 Apr 2026, 15:54
Official
Hello , you are through to Yolanda
Capitec Bank's replyOfficial
07 Apr 2026, 15:55Debit orders can only be disputed with the merchant directly. On our end , we do not have the option to cancel or dispute it.
Capitec Bank's reply07 Apr 2026, 15:55
Official
Debit orders can only be disputed with the merchant directly. On our end , we do not have the option to cancel or dispute it.
Capitec Bank's replyOfficial
07 Apr 2026, 15:56You can contact the company to dispute it
Capitec Bank's reply07 Apr 2026, 15:56
Official
You can contact the company to dispute it
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Bulelwa B's updateReviewer Update
07 Apr 2026, 16:03Which company? As I never authorized any Debit order on my Account.please enlighten me which company should I contact? Capitec failed to keep my money safe from ****s and now you are telling me to contact the ****s that went through your system and took my money wthout any agreement.
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Bulelwa B's update07 Apr 2026, 16:03
Reviewer Update
Which company? As I never authorized any Debit order on my Account.please enlighten me which company should I contact? Capitec failed to keep my money safe from ****s and now you are telling me to contact the ****s that went through your system and took my money wthout any agreement.
Capitec Bank's replyOfficial
07 Apr 2026, 16:13Hey there ❤️ I haven’t heard back from you in a little while, and I completely understand that things can get busy, you’re always welcome to reconnect whenever it suits you.
In future you can call us via the app, it cost you nothing and it is available 24 hours a days🌷
Capitec Bank's reply07 Apr 2026, 16:13
Official
Hey there ❤️ I haven’t heard back from you in a little while, and I completely understand that things can get busy, you’re always welcome to reconnect whenever it suits you.
In future you can call us via the app, it cost you nothing and it is available 24 hours a days🌷
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Bulelwa B's updateReviewer Update
07 Apr 2026, 17:36I don't see any reply regarding your last communicatio telling me to contact the **** that took money from my Capitec account or the fact that Capitec failed to protect my money from unauthorized Debit orders. Capitec is failing it's customers shame,how can money go out like that from my Account and there is nothing the bank can do?
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Bulelwa B's update07 Apr 2026, 17:36
Reviewer Update
I don't see any reply regarding your last communicatio telling me to contact the **** that took money from my Capitec account or the fact that Capitec failed to protect my money from unauthorized Debit orders. Capitec is failing it's customers shame,how can money go out like that from my Account and there is nothing the bank can do?