NJvr
Nico Janse van rensburg

1 reviews | Active since Mar 2018

15 Dec 2024, 08:37

Capitec Unhappy client

The staff at the branches are all very friendly but when you have a problem no one can help . I've been unable to add a new beneficiary for over 2 weeks . Branch level they have tried and thank you but the IT department just sucks , I will have no option but to close the account and go to a different bank

0
Replies (1)
Capitec Bank
Capitec Bank's reply15 Dec 2024, 10:35
Official
Good day Nico. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank