RH
Roelf H

1 reviews | Active since May 2022

04 Aug 2022, 06:49

Capitec unfair charges

ATMs off or offline or have no cash and banking app moth functioning yet when you use another banks atm the want to charge you R10 per transaction. It is not my fault your equipment is not functional yet I must pay for it.

0
Replies (2)
Capitec Bank
Capitec Bank's reply04 Aug 2022, 07:27
Official
 Good day Roelf

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

RH
Roelf H's update05 Aug 2022, 11:10
Reviewer Update
And yet nothing is getting sorted, thanks to Capitec I was unable to got to work because my payday was yesterday and I have no access to my account to fill my car with diesel, because of the issues with Capitec my pay is not reflected in my bank account. I am a contractor that works on a no work no pay bases and once again I lost a day's pay thanks to Capitec