1 reviews | Active since May 2016

14 Jul 2025, 12:56

Capitec unauthorized NP legal debit order

There is an unauthorized debit order for R280 from NP legal off on my account. I visited the branch and was told the transaction could not be reversed, and that I should contact the company. Not only does this company not have valid contact details, but I can't understand how Capitec can't assist customers with the reversal of these transactions. And here I was under the impression that Capitec is a reputable institution that provides a service to their clients and not shady companies like NP legal.

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Replies (2)
Capitec Bank
Capitec Bank's reply14 Jul 2025, 14:40
Official
Good day Yolande, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
Capitec Bank
Capitec Bank's reply14 Jul 2025, 14:45
Official
Good day Yolande, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec