BN
Bern N

1 reviews | Active since Sept 2018

19 Sept 2018, 13:19

CAPITEC - Unauthorized Debit Orders

Unauthorized Debit Order from Doublejce for R89. I have stopped and disputed this debit order a few times from the banking app but to no avail, they just keep on coming. Was very very satisfied with Capitec until now, and stuck with them through the recent scandal. But this might prompt me to seek another bank for my families business and personal accounts as well as 10 of my staff.

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Replies (1)
Capitec Bank
Capitec Bank's reply20 Sept 2018, 08:45
Official

I acknowledge your posting, and have referred it to Kim Simons for immediate attention.

Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,