mM
mahlodi M

1 reviews | Active since Jul 2015

04 Jul 2018, 17:12

Capitec unauthorized debit orders

...capitec called me ladt week promising that I will get my money back within 48 hours... It's been 5 days now... I. Still waiting. I want my money before the end of 5th July 2018

0
Replies (2)
Capitec Bank
Capitec Bank's reply05 Jul 2018, 08:48
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Kim Simons will take ownership of this investigation and will provide you with feedback within the next 5 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,

mM
mahlodi M's update10 Jul 2018, 16:57
Reviewer Update
still no refund after 2weeks?????is this some kind of a joke ??