Capitec unauthorized debit order SS-LEGCOV

An unauthorized debit order has been going of my Domestic workers account. The value is R230 with a Reference- SS-Legcov.............. She went to Capitec and they simply said they cannot reverse this. When looking on HelloPeter, i note many people are complaining about the exact same problem. The problem, which Capitec has acknowledged, has been brought to their attention in 2020 already, below 2 links where people complained and Capitec commented / acknowledged the problem. Why is Capitec not doing anything about this and whilst knowing about this problem, still allowing this company to set up debit orders on people's accounts and then lying to them stating they cannot reverse the debit order. This is pathetic and this case should be taken to the Banking Ombudsman. I urge everybody who encounters this problem to submit a complaint at https://www.obssa.co.za/ so that Capitec can be forced to assist their customer to resolve such errors.

Capitec, I also demand that you get back to me and provide proof where this debit order has been accepted by my Domestic worker and if there is no such proof, i demand that you refund her account, with interest ASAP as you have mislead her by informing her you cannot reverse such debit orders when se requested such. I further demand that you cancel this debit order immediately and put in place measures to stop such ******* debit orders especially as you are aware of this problem. We reserve the right to hold you accountable for any further losses.

https://www.hellopeter.com/capitec-bank/reviews/capitec-bank-ss-legal-indisputable-debit-order-*** https://www.hellopeter.com/capitec-bank/reviews/capitec-ss-legal-debit-order-***