MM
Musa M
1 reviews | Active since Jan 2011
25 Oct 2018, 21:25
Capitec-unauthorised debit orders
Am getting sick and tired of this bank and it's tendencies of unauthorised debit orders coming off my account. Clearly the staff keeps selling our info again...an expose on carte blanche e a few years ago...and sadly to reverse these they will ask me to go to the nearest branch and it will cost me also for the reversal...wonder why am still with capitec...
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Replies (2)
Capitec Bank's replyOfficial
26 Oct 2018, 09:41I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply26 Oct 2018, 09:41
Official
I acknowledge your posting, and have referred it to Tando Mfengwana for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's replyOfficial
31 Oct 2018, 11:39Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,
Capitec Bank's reply31 Oct 2018, 11:39
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Best regards,