AB
Andre' Badenhorst
1 reviews | Active since Jan 2019
03 Jan 2019, 16:20
CAPITEC UNABLE TO UNDERSTAND COURT ORDERS
i had a loan with capitec bank before 2009. I was declared insolvent by the court. i have forwarded these documents to Capitec numerous times including the lawyer that handled the insolvency. i also did a branch visit in 2014 at Alberton City branch with the documents and was assured this will be taken off.
its 2019 and capitec has not done anything about this in 10 YEARS!!!!!!
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Replies (5)
Capitec Bank's replyOfficial
04 Jan 2019, 07:17I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply04 Jan 2019, 07:17
Official
I acknowledge your posting, and have referred it to Nandipha Mafoumba for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
AB
Andre' Badenhorst's updateReviewer Update
17 Jan 2019, 17:29ok well its the 17th now, .....13 days after your post and nothing has been resolved... Who are you sorting this out for??? call ********** nobody contacted me or my wife so how now?
AB
Andre' Badenhorst's update17 Jan 2019, 17:29
Reviewer Update
ok well its the 17th now, .....13 days after your post and nothing has been resolved... Who are you sorting this out for??? call ********** nobody contacted me or my wife so how now?
Capitec Bank's replyOfficial
18 Jan 2019, 10:19Please accept my sincere apology for the frustration you experienced as result of this incident.
I have re-assigned your complaint to Tando Mfengwana for immediate attention.
Complaint Management
Capitec Bank
I have re-assigned your complaint to Tando Mfengwana for immediate attention.
Complaint Management
Capitec Bank
Capitec Bank's reply18 Jan 2019, 10:19
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
I have re-assigned your complaint to Tando Mfengwana for immediate attention.
Complaint Management
Capitec Bank
I have re-assigned your complaint to Tando Mfengwana for immediate attention.
Complaint Management
Capitec Bank
Capitec Bank's replyOfficial
29 Jan 2019, 08:44Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
Capitec Bank's reply29 Jan 2019, 08:44
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Tando MfengwanaComplaint ManagementCapitec Bank
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Andre' Badenhorst's updateReviewer Update
20 Feb 2019, 14:39no it is not resolved. the account isnt with MBD anymore has been back by you guys for years now
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Andre' Badenhorst's update20 Feb 2019, 14:39
Reviewer Update
no it is not resolved. the account isnt with MBD anymore has been back by you guys for years now