Capitec unable to do administration on paid up loans

<p>On 11 February 2016 i settled a loan account at Capitec. The amount paid was done as qouted by the bank themselves.</p> <p> </p> <p>On 3 November 2016 i recieve a call that i have been handed over and need to pay in excess of R 30 000.00. I advised the person that spoke to me that my loan has been settled and the they should check their system.</p> <p> </p> <p>I do have proof of the amount paid to Capitec. They are more than welcome to contact me to resolve this matter ASAP.</p>