Capitec *****ulent Activities

Greetings Hellopeter review page I'm writing to report an issue i reported with Capitec that did not turn out so well and i'm still disafisfied amd need justice as a customer.I logged a ***** case to Capitec bank and did not get assistance. I wasn't reimbursed my money and i have to pay 25K of a *****ulemt withdrawal.

10/12/2025 I managed to visit a branch to complain about the funds that were withdrawn from my credit card. Dimpho Mtabane CP 049434 called the help centre, they assisted to acetrain extent and she was directed to the ***** department reason being the money was withdrawn in different locations however on my side my statement shows only one location Randburg Sasol garage.The incident number for the call was ***. The second complain was that my credit card was new and i have never used it to my knowledge the limit was 1k same as my debit card i was suprised that my permanet limit is set to 5000. Third complain now comes from this limit the person that withdrew the money withdrew funds that are above the limit. How is that possible? Despite the investigations they have done i am not satisfied with the feedback and i need to be provided with the information that they have on their side that i as their client do not have. I need justice Capitec did me dirty i have never swiped my credit card it was new i made it on the 20th of November 2025 and only saw that i was ****med on the 28th of November as i wanted to use the funds. My email adress is *** and my contacg number *** Regards Ntombenhle Cibane