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Mfundo C
1 reviews | Active since Jul 2019
05 Jul 2019, 08:13
Capitec uknkown purchase.
Hi I have had a payment done from my account with reference ITUNES.COM that I don’t know about. I contacted customer care and they say it can’t be reversed and I can’t directly get in contact with the department that will deal with it.
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Replies (2)
Capitec Bank's replyOfficial
05 Jul 2019, 10:49I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Capitec Bank's reply05 Jul 2019, 10:49
Official
I acknowledge your posting and have referred it to Complaint Management for immediate attention.
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Feedback will be provided within 5 working days and I trust that this situation will be resolved to your satisfaction.
Capitec Bank
Capitec Bank's replyOfficial
09 Jul 2019, 10:01Good day
As discussed telephonically, I trust that the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply09 Jul 2019, 10:01
Official
Good day
As discussed telephonically, I trust that the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank