Capitec turning away financially sound clients

I am a Capitec client since 2006. Opened a credit card with Capitec about two years ago. Today I went into the branch to increase my limit with R5000. For some reason the system refused any increase. My bureau rating is excellent and my income higher than 2 years ago. I then went to ABSA to apply for a new credit card. They offered me a credit card with a R110 000 limit. So I am going to close my savings and Credit card with Capitec and move over to ABSA.