Capitec trying to debit account without authorisation

Capitec Bank clearly does not know what they are doing are don't care if they are negatively affecting people's scores and taking their money. I took out a personal loan in February and upon doing so clearly stated to the agent that I only get paid on the last day of the month and to ensure that all debit dates are for the last day. Every month Capitec Bank debits my account early and due to my account always having funds, their has been no issues. This month I haven't even received my salary but Capitec keeps trying to debit my account, I receive several calls and sms each day. When I called on Monday the agent that I spoke to stated that I should not worry as Capitec is using tracker and as long as I did not get paid yet there is no issues. She advised that my score will not be negatively impacted and no additional charges to my account. Today I spoke to Siphokazi who said that there will be extra charges to my account as it is missed debits and my credit score will be negatively impacted. Capitec needs to fix this as I never gave them authority to debit my account early, if my score is negatively impacted and my debit date not changed I will be taking the matter up with the credit ombudsman. Furthermore there should be no additional fees to my account as this is not a fault on my side, no one asked Capitec to debit me early.