Capitec treats their clients like *********

Capitec Bank has stopped my Credit Card for no reason whatsoever!!! I have battles for a week now to pay online accounts due to my account being stopped with a message: "An error was encountered (Bancs Supervisor Msg: ACCOUNT STOPPED ). If the problem persists call Client Care on ***. (***)" I have been to my branch in Potchefstroom twice with the assurance that the matter would be resolved within 24 hours using reference number #***0. Four days later, and nothing has been resolved!!! I called Client Care FIVE times on Friday 25/03/2022 and was disconnected FOUR times while holding on for between FIVE to SEVEN minutes at a time. The FOURTH call I managed to reach the Credit Department holding on for Team Leader Tshepo. The line was once again dropped. My FITH call I left an extremely URGENT message for Tshepo to return my call, however, all in vain!!! My time, my fuel and my patience has been wasted!!! This is absolutely unacceptably poor service while I am being treated like a ******** and have no access to my Credit Card Funds... Jo-Anne