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Phoebe M
1 reviews | Active since Mar 2020
13 Aug 2020, 14:28
Capitec train your stafff better
Capitec Kempton Park is the worst I’ve ever seen. Waited on a queue for over an hour and was told my query wasn’t that important! Don’t know anything about customer’s service..ready to bank with post office at least I’ll understand the delays! Fed up
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Capitec Bank's replyOfficial
13 Aug 2020, 15:51I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank
Capitec Bank's reply13 Aug 2020, 15:51
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth. Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Kind regards
Capitec Bank