Capitec totally ***********

3rd time I was wrongfully listed at the Credit Bureau. Previously costed me R250 000 because I lost a deal due to my credit rating. Every time I just have to deal with: Sorry for the inconvenience. I asked that their HR department look into the matter. This happened in 2019, again in September 2020 and now I saw on my new credit score again in November listed missed payment. Even though I send them my bank statement that showed the payment went off it took 2 months to deal with this. At the 1st of December 2020 I saw on my banking app that my loan shows that I am in arrears. I phoned head office in Western Cape and spoke to Maureen who assured me they won't let it go through as a non payment as they saw the debit order went off in time. They charged me an R128.55 as well. I am extremely dissatisfied with Capitec. The Bank Ombudsmen take 4 weeks. I don't have time because I want to buy a plot. CAPITEC don't care about the incompetence of its workers and that resulting in losses for their customers.