ZH
Zola H
1 reviews | Active since Jan 2019
30 Jun 2025, 11:26
Capitec Top Up Voucher ****
Capitec Top Up voucher is a ****, Saturday i purchased a Capitec top up voucher worth R480 much to my suprise it does not work on my phone. Capitec should not sell us things that does not work, I was going to use that Saturday and I do not need it now, I lost a very good business opportunity due to that. I just need Capitec to refund me.
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Replies (4)0
Replies (4)
Capitec Bank's replyOfficial
30 Jun 2025, 12:36Good day Zola
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2025, 12:36
Official
Good day Zola
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
ZH
Zola H's updateReviewer Update
30 Jun 2025, 13:01I will be sending updates on this
ZH
Zola H's update30 Jun 2025, 13:01
Reviewer Update
I will be sending updates on this
ZH
Zola H's updateReviewer Update
03 Jul 2025, 09:46We had a meaningful discussion with Capitec to try and remedy the situation, the matter was finalized 02/07/2025 and I was told the refund will be in my account shortly via email, but I have not received my refund!
ZH
Zola H's update03 Jul 2025, 09:46
Reviewer Update
We had a meaningful discussion with Capitec to try and remedy the situation, the matter was finalized 02/07/2025 and I was told the refund will be in my account shortly via email, but I have not received my refund!
ZH
Zola H's updateReviewer Update
05 Jul 2025, 18:503 Days later still no refund yet the voucher has been cancelled by Capitec, I seem to start losing hope in getting my money back
ZH
Zola H's update05 Jul 2025, 18:50
Reviewer Update
3 Days later still no refund yet the voucher has been cancelled by Capitec, I seem to start losing hope in getting my money back