Capitec Took my money

My account was closed last year December but my money is not yet back. It's been 9months now waiting for it but nothing I'm not even getting any feedback. I wasn't even told that they closing it. Even today my money is not back to my account I have went to many branches they not assisting at all. I need a fast response back with my money back I'm really tired of their excuses. Their investigation takes forever with no valid reason. I need my money back ,I'm tired of being ****med by capitec I've been waiting nothing is being done. No one seems to be assisting. It's not the first time I'm told about 5working days. I want nothing besides my money that was taken in December 2018.