Capitec took my money but still haven't receiced my DATA. So frustrated!!!

Hellopeter,

Im so frustated at Capitec Bank. I bought 200GB prepaid LTE data yesterday (17/02/2023) for work. The transaction was successful on the Vodacom website, money went out from my Capitec account. But still even today, no data has reflected on my account.

Vodacom and Capitec have been playing a blame game, and Im still not having my issue resolved.

I have being on the phone to calling them to NO success of their consultants resolving my issue. And they seem to have no clue on how to resolve it. Im so dissapointed and frustrated, hence Im working from home, amd have started with work due to this issue.

I want them to reverse the funds back to my account immediately, so I can purchase the DATA somewhere else.