VM
Vuyisile M
1 reviews | Active since Nov 2023
10 Dec 2023, 13:22
Capitec took my money
I have no credit or a loan account with Capitec but yet they deducted my money out of the blue on my 2 accounts. I wouldn't recommend capitec to anyone i don't know why they did that and at first they blocked my account now they took my money all of it.
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Replies (3)VM
Vuyisile M's updateReviewer Update
11 Dec 2023, 07:36Capitec firstly blocked my account for days but I'm glad it was fixed within the week and i got the best service. Now why are they taking my money, money was gone out of the blue. Please i need it back and I'm leaving capitec if this is not fixed capitec always have problems when it comes to keeping ctheir customers funds safe.
VM
Vuyisile M's update11 Dec 2023, 07:36
Reviewer Update
Capitec firstly blocked my account for days but I'm glad it was fixed within the week and i got the best service. Now why are they taking my money, money was gone out of the blue. Please i need it back and I'm leaving capitec if this is not fixed capitec always have problems when it comes to keeping ctheir customers funds safe.
Capitec Bank's replyOfficial
11 Dec 2023, 08:34 Good day Vuyisile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Dec 2023, 08:34
Official
Good day Vuyisile,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
VM
Vuyisile M's updateReviewer Update
12 Dec 2023, 09:34I'm leaving capitec bank now. It's the worst bank ever. My friend deposited stokvel money to my account which we were supposed to split it a day ago but we can't because capitec took the money and said it's *****ulent. Now my partners thought i used the money for my own good and capitec is not fixing anything. I need the funds back before they kill me
VM
Vuyisile M's update12 Dec 2023, 09:34
Reviewer Update
I'm leaving capitec bank now. It's the worst bank ever. My friend deposited stokvel money to my account which we were supposed to split it a day ago but we can't because capitec took the money and said it's *****ulent. Now my partners thought i used the money for my own good and capitec is not fixing anything. I need the funds back before they kill me