Capitec took my money

This morning 23/03/2018 I tried to withdraw R300 from Capitec teller in Kabega at Hunters spar on our way to work. I put in R300 and it showed R3000 then I cancelled it and the R3000 went out of my account and received no money out of the teller. I could not understand thought they made a mistake and the money would be put back, like in the past when this happened. But nothing. I got to work and phoned them because on my way to work I could not get through to them. They told me I can expect a call sometime next week. This same thing happened to a college. He never got his money back from Capitec bank. I am closing my account with Capitec. Because this is unacceptable. We all work on a budget and now this must happen. I am gone make sure this goes national if Capitec don’t pay my money back. I work very hard for my money just so that it gets taken away like this.