BM
Bernadett M
1 reviews | Active since Jul 2023
02 Jul 2023, 10:25
CAPITEC TOOK MY MONEY!!
On friday my account was blocked, so I went to the branch to get it sorted. I submitted the necessary documents as per capitec's request and today I received a message stating that my account was reopened on a "warning basis". Now as soon as I log into the app to check the money I had, there's no funds to my surprise. Capitec took my money without any explanation or whatsoever.
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Capitec Bank's replyOfficial
02 Jul 2023, 10:39Good day Bernadett
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jul 2023, 10:39
Official
Good day Bernadett
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank