Capitec Token taking forever!!! ****!!!
There’s this idiot that I’ve been dealing with from Service recovery department who doesn’t know how to handle people and to give feedback and it’s frustrating the **** out of me and I need someone to deal with this matter ASAP!!!! I’m currently out of the country and I was informed that I’d not be able to use my Capitec app so I requested a token to be sent to a branch but I haven’t received feedback as to whether it has been done or not! I am unable to process my payments and to carry on my business so please!!!
I have been dealing with this matter for far too ****en long and it’s starting to get on my nerves!! CAPITEC and your consultants you are seriously disgusting and appalling.
I’m currently out of the country but I need someone to call me ASAP!!! My number is +***630
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Capitec Bank's replyOfficial
07 May 2021, 07:11Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply07 May 2021, 07:11
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,