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1 reviews | Active since Apr 2019

13 Feb 2026, 09:59

Capitec to release the money

My son requested bolt and cancelled it but the money was not reversed to his account, Bolt released the money on the 13th January and capitec refused to release the money.

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Replies (4)
Capitec Bank
Capitec Bank's reply13 Feb 2026, 10:37
Official
Hello, you are through to Tami, I understand you would like to report a transaction, I would be glad to assist, is this correct?
Capitec Bank
Capitec Bank's reply13 Feb 2026, 10:42
Official
Are you still there, do you wish to continue?
Capitec Bank
Capitec Bank's reply13 Feb 2026, 10:46
Official
It seems like you're busy as you haven't responded to me in a while. Is now still a good time to chat? I realise you're busy, so I'll give you a few more minutes to get back to me. If I don't hear back from you in 5 minutes, I'll close this chat. But don't worry, if you still need to chat to us later when you have time simply type "chat to an agent" below.
Capitec Bank
Capitec Bank's reply13 Feb 2026, 10:51
Official
Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed.