Capitec, this will now be the forth time I need to visit the branch

This will now be the forth time I need to visit the branch to provide documents for you to unblock my account (Rica - Fica or something), every time you assure me all the required documents are in place then the account only stays open for a couple of weeks and yet again you freeze it for no reason. Again I need to go to the branch to provide the documents, you really need to sort this out, the same documents are provided each time and then it is confirmed and the the account is opened, two weeks later it is closed again!!!