DH
Donavin H
1 reviews | Active since Aug 2015
15 May 2020, 14:15
CAPITEC - thinks customers lie as default
Cash accepting ATM's in Delmas branch & Springs The Avenue's almost never working.
I left ABSA bank due to bank charges. At this point I'm willing to pay higher costs just to have reliability & consistency - something CAPITEC are failing dismally.
2nd time complaining. First time around, Avenues branch said i was lying until i told them exactly who & how, then it was "sorry about that".
Delmas said the same. Today I prove them to be *****. Again cash accepting atm offline at Delmas branch 13:33 p.m 15 May 2020. Asked to complain in branch & told no management present & they are unable/unwilling to log the complaint.
Photo & geolocation tagged as evidence.
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Replies (1)Capitec Bank's replyOfficial
15 May 2020, 15:16I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank
Capitec Bank's reply15 May 2020, 15:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction. Kind regards
Capitec Bank
